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Employee of the Month
Keilani Jackman
PET Technologist Aide
I'd like to give a big shoutout to Keilani Jackman for her outstanding professionalism and patience in handling a very challenging situation with an upset patient on Friday, 8/29. The PET patient and his family member were very upset about the exam cancellation and became very angry. Keilani remained calm, empathetic, and solution-focused throughout the interaction, turning a potentially negative experience into one that reflected true care and respect. Her ability to de-escalate the situation and provide excellent customer care is a great example of the compassion and dedication we strive for every day. Thank you for going above and beyond!
Latest News
DUO CENTRAL
Great news! Duo Central—a one-stop hub for all your single sign-on (SSO) applications—is now just a click away. Access it right from your desktop or under Quick Links on the InfoHub to easily reach tools like Ambra, RLDatix, PolicyHub, and more, all in one convenient location. For questions or support, contact the Shields IT Help Desk.
CYBER SECURITY AWARENESS MONTH
This October, Shields Health is recognizing Cyber Security Awareness Month with a month-long campaign to help you level up your cyber-knowledge and defend against phishing, ransomware, deepfakes, and more. Read the full memo and learn how to participate HERE.
BREAST CANCER AWARENESS MONTH
This October, Shields is proud to once again show our support for this important cause. Every Wednesday we’ll be GOING PINK along with supporting Runway 4 Recovery—see the details HERE on how to participate and earn a pink t-shirt and other fun prizes! You can also explore helpful resources on the Wellbeing Resource Page and join us in showing your support all month long.
Need to feature something in the weekly round up? Email Leigh Lopes here
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october, 2025
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